PEOPLE / CAREERS FAQ

The questions candidates actually ask.

Timings, bands, visas, adjustments and what happens to your data. If your question is not here, a named recruiter will answer it directly.

5 days
SCREENING RESPONSE
48h
QUESTIONS SENT AHEAD
3
INTERVIEW STAGES
12 months
DATA RETENTION
FREQUENTLY ASKED

Twenty-three answers, no hedging

APPLYING
Do I need an account to apply?
+

No. The application form is a single page and nothing is stored until you press submit. If you apply for a second role later you fill it in again; we would rather that than hold a profile you have forgotten about.

How long does the form take?
+

About eight minutes, including the three role questions. A cover letter is optional and only read if you attach one.

When will I hear back?
+

A recruiter reads every application and you get a decision either way within five working days. If a stage slips, you will be told why rather than left waiting.

Can I apply for more than one role?
+

Yes, up to three at a time. If two hiring managers want to speak to you, we consolidate the first stage into one call rather than making you repeat it.

Can I apply speculatively?
+

Yes. Send a CV against a function and we hold it live for six months, reviewed monthly against new openings.

I was rejected before. Can I reapply?
+

Always, and there is no waiting period. Quote your previous reference number and the recruiter will read the earlier notes before screening you again.

INTERVIEWS
Will I get the questions in advance?
+

Yes, for every stage, sent to every candidate at least 48 hours ahead. We are testing how you think, not how fast you improvise.

How many stages are there?
+

Usually three: a recruiter call, a hiring manager interview and a technical or case stage. Senior roles add a conversation with a director.

Is the case stage unpaid project work?
+

No. Cases are drawn from problems we have already solved, capped at ninety minutes, and we never ask for work we could use.

Can I get feedback if I am unsuccessful?
+

Yes, after any interview stage, on request. It is specific and scored against the published role profile.

Can interviews be remote?
+

The first two stages always. The final stage is on site where the role is site-based, because you should see the warehouse and the lab before you accept.

PAY & BENEFITS
Is the salary band real?
+

Yes. Every posting shows the band and it is set before the role opens. We do not adjust it based on what you currently earn.

Will you ask my current salary?
+

No. We ask what you expect against the published band, which is a different question.

Is there individual commission?
+

No. Commercial roles share the same company-wide profit share as everyone else, at the same percentage. We would rather nobody had a reason to promise a lead time we cannot hold.

When do benefits start?
+

Health cover, income protection and parental leave apply from your first day, with no qualifying period.

VISAS & RELOCATION
Do you sponsor visas?
+

For roles where we cannot reasonably fill the skill locally, yes, including immigration counsel and fees for you and your dependants. The posting says whether sponsorship is available.

Will you help me relocate?
+

Relocation support covers shipping, temporary accommodation and a settling-in allowance, with help finding schools where relevant.

Are remote roles genuinely remote?
+

Roles marked Remote (EU) require residence and right to work in an EU member state, with two on-site weeks a year.

DATA, ADJUSTMENTS & REFERRALS
What do you do with my data?
+

We hold your application for twelve months, use it only for recruitment, and never sell or share it outside the hiring team. Ask for deletion at any point and it is done within thirty days.

How do I ask for an adjustment?
+

Tell your recruiter or email the accommodations inbox. You never need to disclose a diagnosis or provide evidence, and the request goes to recruitment only, not the hiring panel.

Do you use AI to screen applications?
+

No. Screening decisions are made by a person against the written role profile, and every rejection reason is recorded and audited quarterly.

Can an employee refer me?
+

Yes. Referred candidates are screened within two working days, and referral has no effect on the interview standard or the band.

Do you work with recruitment agencies?
+

Only for a small number of senior roles, and only with agencies on our panel. Unsolicited CVs from agencies are deleted rather than considered.

NEXT STEP

Ready when you are

Published bands, one form, a decision in five working days.